Post your own fees to Customer Service Department; 109 Third path Southern; Suite 141, Franklin, TN 37064

Make use of the pre-addressed package confined along with your bill to post repayment to the lockbox running place. (there is absolutely no package enclosure if you should be a bank draft client.)

Contact us on typical working days between 8 am and 5 pm and cover by credit card without additional charge at 615 794-4572

Setting your cost in the white fall field with all the town of Franklin logo situated on 2 nd Avenue in downtown Franklin amongst the parking storage and St. Phillip’s Catholic chapel.

Costs tend to be approved as check, charge card, cash order and bank draft (needs sign up beforehand). Kindly keep from putting money in the drop container or post.

Utility Payment / Customer Care

The financing Department accounts for the billing and number of buyer and creator fees, with matching billing and number of charge various other liquids districts around the urban area. You can find four water districts for the area. Questions is addressed to (615) 794-4572.

Hookup Charge

Engage Fees for New Contacts

Billing

There clearly was a $50.00 non-refundable software fee for new and transferring subscribers to counterbalance accounting and field work incurred of the town of Franklin. Domestic applications can be found right here. Commercial/Nonresidential applications can be obtained right here. The town costs for provider in arrears. The most important statement are released more or less 30 – 45 era after connections. Water Meters were read and service are charged monthly. Sewer are billed centered on h2o sent. The metropolis of Franklin cannot change liquids or sewer costs for garden sprinkling. Debts must certanly be paid on or ahead of the due date proven to receive the internet rates (without punishment). Troubles for a bill will not release a consumer from installment obligation, nor expanded the discount day. A late fee of 10percent try used if the payment not was given by the “later part of the After” day. In the event that a bill is certainly not paid on or before ten (10) weeks following “Late After” day, the customer’s solution can be discontinued without additional observe.

You will see at least 1000 gallons per consumer.

For Water/Sewer Rates, follow this link.

Reconnection Expenses

If your customer does not pay the whole bill from the due date, water will be subject to cut-off and a $35.00 reconnection cost shall be necessary for continued provider. The cost for reconnection after service section hours (after 5:00 PM) is actually $75.00.

Seasonal Provider Fee

A person may ask a regular (temporary) turn off. There will be a charge of $25.00 with this provider. The profile will remain active so there is a minimum bill examined per payment duration.

Temporary Turn-Off Fee

If a consumer wants to end up being briefly deterred for repair works or just about any other objective for any client’s unique advantages, you’ll encounter a $25.00 solution fee when it comes to discontinuance and reinstatement of service.

Methods of installment

The City provides a lot of cost options to see consumer criteria. These differ in expense and ease.

1.Bank draft can be found without expense by finishing and posting a computerized Bank Draft Authorization. Financial draft becomes effective in approximately six to eight weeks from application date.

2.Mail installment into the company utilizing the envelope provided with the bill. This option are refined through a lockbox services to reduce area expenses for manual processing.

3.Bill pay alternatives through customer financial institutions (online financial). Most banks problem a check and email it towards the City (enable one week for control).

4.Online electric money using a credit score rating or debit credit can be obtained 24/7 for non-delinquent reports. A convenience charge are billed of the 3rd party processor.

5.Telephone payments may be made around the clock for non-delinquent records. A convenience fee is energized by the third party processor.

6.The drop container can be acquired 24/7 and it is found at 109 2nd path Southern (from inside the average) within vehicle parking garage and St. Phillips Catholic Church.

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